About us

At Lake & Timber Estate Services, we believe caring for a home is about more than maintenance—it’s about trust, peace of mind, and knowing someone is looking after your property as if it were their own.

As local residents and business owners serving Smith Mountain Lake and the surrounding Virginia communities, we’re not a large corporate management company or a call center located states away. We’re your neighbors. We understand the unique needs of lake homes, vacation properties, estates, and year-round residences because we live and work in the communities, we serve.

Our team brings together decades of experience in construction, remodeling, project management, customer service, and property care. Throughout our careers, we’ve managed complex renovation projects, coordinated contractors and vendors, overseen residential and commercial improvements, and built a reputation for reliability, craftsmanship, and attention to detail.

Founder Robert Hatch III has spent nearly two decades in the construction industry, progressing from hands-on tradesman to project manager and business owner. His experience includes high-end residential and commercial projects where quality workmanship, communication, and client satisfaction were essential to success.

Our leadership team also brings extensive experience in business operations, marketing, customer relations, and project coordination. Having managed community programs, organizational operations, and client-focused services, we understand that homeowners want more than a service provider—they want someone they can trust to protect one of their most valuable investments.

Today, Lake & Timber combines that experience into a single mission:

To provide dependable, high-quality estate care and home services that allow homeowners to enjoy their property with confidence and peace of mind.

Whether we’re conducting a home watch visit while you’re away, coordinating trusted vendors, managing seasonal maintenance, completing repairs, or helping bring a remodeling vision to life, our goal is always the same: to make ownership easier, more comfortable, and worry-free.

We take pride in building long-term relationships with our clients and becoming a trusted local resource they can call whenever they need assistance.

Because at the end of the day, we’re more than a service company.

We’re your friends in the neighborhood—here to help protect, maintain, and care for your home as if it were our own.

Your friends in the neighborhood.